(Full-Time and Part-Time Positions Available)
Location: Remote (USA-based applicants only)
Company Overview:
Claim Climbers is dedicated to supporting U.S. military veterans by providing evidence-based nexus letters that strengthen VA disability claims. Our mission is to ensure veterans receive the benefits they have earned through personalized, accurate, and medically grounded services.
Role Overview
Claim Climbers is seeking a highly focused, detail-obsessed Veteran Benefits Medical Opinion Coordinator to support our Medical Evidence Team. This role is ideal for someone who thrives on accuracy, speed, and structured, repetitive, computer-based work. The Veteran Benefits Medical Opinion Coordinator ensures every nexus letter case moves through our internal workflow smoothly, meets quality standards, and is fully ready for provider review.
Success in this position requires the ability to read and process large volumes of documentation quickly, maintain absolute accuracy, correct inconsistencies, and turn incomplete or messy inputs into polished, high-quality outputs. A strong understanding of VA service connections and medical diagnoses is required. This is a mentally intensive, independent contributor role that demands problem-solving skills, technical savvy, and deep focus.
Why This Role Matters
Every nexus letter depends on flawless preparation, accurate documentation, and a clean case packet before reaching a medical provider. The Veteran Benefits Medical Opinion Coordinator is the quality backbone that ensures each case is organized, complete, and error-free. Your understanding of VA service connection concepts and medical diagnoses helps ensure providers receive clear, accurate, and well-prepared information. This is high-impact, detail-driven work where quality and consistency matter.
Key Responsibilities
- Process and review high volumes of documents quickly and accurately to prepare case packets for medical providers.
- Apply an understanding of VA service connection concepts when organizing case information and verifying completeness.
- Identify relevant diagnoses, symptoms, and service connection pathways to ensure proper case preparation.
- Maintain real-time tracking of every case as it moves through the nexus letter workflow.
- Audit CRM records, uploads, surveys, and documentation for completeness, accuracy, and consistency.
- Correct errors, fill gaps, and transform incomplete survey inputs into clear, provider-ready outputs.
- Contact veterans to collect answers to questions for a complete understanding when needed
- Coordinate case movement between internal teams and providers to keep all stages on schedule.
- Identify delays, bottlenecks, or inconsistencies and resolve them independently.
- Support quality assurance by applying structured review standards to documentation and case packets.
- Conduct targeted research into diagnoses, terminology, or VA references to clarify information when needed.
- Maintain confidentiality and follow HIPAA and internal security standards.
- Communicate clearly, professionally, and promptly with internal departments.
Qualifications