The Mission-Driven Leaders Behind Claim Climbers
Our leadership team is comprised of veterans and advocates dedicated to helping those who served put strong evidence behind their claims. Our team has years of experience with VA disability evidence and the criteria the VA applies.
Meet our management team
Sam Ross
Founder and CEO
Sam Ross leads the mission to help veterans navigate the VA disability claims process with clarity and confidence.
He oversees the company’s strategy, standards, and team to ensure veterans receive high-quality medical evidence and thoughtful guidance. His focus is on making a complicated system easier to understand so veterans can pursue the benefits they earned through their service.
Matt Ashley
Chief Operating Officer
Matt Ashley oversees the company’s operations, systems, and internal processes.
His work centers on improving efficiency and strengthening operational standards so that every veteran who comes to Claim Climbers experiences the company’s commitment to putting veterans first.
Renne Novak
Human Resources Director
Renee Novak leads initiatives that support organizational growth through strong people practices and strategic workforce planning.
With 11 years of experience across the health, government, and legal industries, she oversees talent development, compliance, and employee engagement to ensure effective and supportive workplace environments.
Lauren Bennet
Director of Connection Services
Lauren Bennett oversees Connection Services teams while ensuring a high standard of customer satisfaction throughout the process.
She is responsible for developing and implementing standard operating procedures, improving service workflows, and fostering a culture focused on serving veterans in the best way possible.
“The climb is steep, but with the right team, every veteran can put their strongest case in front of the VA.”
LEADING WITH INTEGRITY SINCE 2024
Our Leadership Philosophy.
We operate with the highest ethical standards, ensuring every claim is backed by factual evidence and medical truth.
Our leaders are active in the veteran community, keeping their fingers on the pulse of the challenges modern veterans face.
Every letter is built on the record: the clinical evidence, the medical literature, and the criteria the VA actually applies.